Thursday, February 10

Options For Controlling Spam on Your Microsoft Exchange Email Server

All of us have experienced some level of junk in our mail boxes. For some of us it's not much of a issue, however for others the quantity of junk e-mail, received on a daily basis, can be very time consuming and irritating. The junk comes from so many different sources that replying to the, "Click to unsubscribe", is fruitless. In many cases, you may get more unsolicited messages then normal kinds.

How do you do away with or minimize the effect of these undesirable emails? That question is up for discussion. A few will say it is best to remove the junk e-mail before it ever reaches the user. Others believe that only the end user can precisely recognize junk. Both views have credibility and provide their unique advantages and disadvantages.

Removing spam before it gets to the end user will certainly reduce the load on the exchange server. An additional probable benefit is that computer virus risks should be blocked from the end user, decreasing the chance of infection on your total system. However, with these benefits come disadvantages. Unsolicited mail blockers are in no way completely precise in discovering unsolicited mail, therefore the potential of e-mail getting incorrectly identified as spam is always there. When your end users do not get the e-mail they're expecting, valuable time is wasted in

pursuing and restoring these messages. Just reviewing your Junk mail folder at home will verify the inaccuracies of any spam filter.

The possibility of filtering junk, in the end user level, boasts its advantages and disadvantages. Your tech support will be relieved that it no longer has to field all those missing email calls. However the problem of coping with all of that unwanted email now falls to the end user. Certainly the end user is a lot more efficient at identifying unsolicited mail, but do you want them spending so much time searching through and organizing their electronic mail directories?

Whichever option you select will definitely be an improvement over the way things are now. It doesn't matter how complex your spam filter or blocker is, spammers will eventually develop a way around it so be prepared to fight a constant struggle.

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